Refund and cancellation policy
Last updated: 26 October 2026
This policy applies to paid Lekhafy plans bought from Lekhafy (CA Gourav Verma). Lekhafy is an online software service. Nothing physical is shipped.
1. Try before you pay
Every new account gets a 14-day free trial (1 GSTIN, 300 invoices a month) without a card. Please use the trial to check that Lekhafy reads your marketplace reports and produces a JSON the GST portal accepts before you buy a plan.
2. Delivery of the service
A paid plan starts as soon as the payment is confirmed. You can use it straight away from your account at the Lekhafy website. If your plan does not show as active within 2 hours of a successful payment, write to us at cagouravv@gmail.com with the payment ID.
3. Cancelling
- Plans renew every month. You can cancel any time from Plan & billing in your account. No call or email is needed.
- After you cancel, your plan stays active until the end of the month you've paid for, and you won't be charged again.
- Your saved returns stay in your account after the plan ends. You can delete your account and data from the same page.
4. Refunds
Because you can test the service free first, monthly payments are generally not refunded once the billing month has started, and part-months are not refunded. We will refund you in full when:
- you were charged twice for the same month;
- you were charged after you had cancelled;
- the payment went through but the plan was never activated and we couldn't fix it; or
- Lekhafy was unavailable for more than 3 days in a row during your paid month because of a fault on our side.
To ask for a refund, write to cagouravv@gmail.com or raise a request on the Help page within 30 days of the payment, with your account email and the Razorpay payment ID. We reply within 2 working days.
Approved refunds are sent to the original payment method within 5–7 working days. Your bank may take a few more days to show it.
5. Plan changes
When you change plan, the new plan and its price apply from the payment for it. The unused part of the old plan is not refunded.
6. Contact
Lekhafy (CA Gourav Verma), Panipat, Haryana 132103. Email: cagouravv@gmail.com.